Sold To Customer Is Invalid Error While Saving The Transaction
(Doc ID 2423734.1)
Last updated on OCTOBER 05, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Billing - Transactions
Sold to Customer is Invalid error while saving the transaction
Getting Error Sold to Customer is invalid while trying to save the customer. Able to save the customer if the Sold to Contact in the Transaction form is removed.
ERROR
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The Sold-to Customer contact that you selected is invalid. (AR-856417)
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables > Billing > Create Transaction ( from task menu)
2. Save Transaction
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Save Transaction
Cause
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In this Document
Symptoms |
Cause |
Solution |