My Oracle Support Banner

Non R11 Rates are Being Incorrectly Assigned to R11 Itineraries (Doc ID 2424046.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.3.7 and later
Information in this document applies to any platform.

Symptoms

When using the RIQ, Non-R11 rates (not checked 'from/for beyond' check boxes) are being applied to R11 itineraries. Some rates are intended to be Rule 11, such as the second leg of the aforementioned results. However, the first leg is intended to be a THRU rate only, not combinable with other rates in a R11 fashion and should not be considered for combination with R11 legs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.