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Cloud at Customer: Creating High IO Shape Instances in OCI-C (Compute Classic) Results in Account Suspension (Doc ID 2424049.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Compute Cloud Service - Version N/A to N/A
Oracle Public Cloud Machine - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Creating an instance with any High IO shape (SSD disks), e.g. OCIO1M or OCIO4M succeeds, but within a few minutes our administrators are notified about a violation in our quotas and our cloud account is suspended.  The only way to resolve the suspension is to delete the instance using the High IO shape.

OCI-C Shapes are documented here:
https://docs.oracle.com/en/cloud/iaas/compute-iaas-cloud/stcsg/shapes.html

 

Cause

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