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RFI Notifications Not Being Sent To Participant (Doc ID 2424055.1)

Last updated on SEPTEMBER 17, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Contract Authoring

ACTUAL BEHAVIOR
---------------
When Request for Information is sent from Contracts Approval notification, the recipient is not receiving worklist notification or email notification.

EXPECTED BEHAVIOR
-----------------------
The recipient in case of Request for information should receive notification during Contract approval process.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,

Not receiving certain notifications for Approval WF is major loss of Funtionality. Specifically when these are legal documents that are supporting financial transactions. The notifications are key to that process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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