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Participant Dissapeared From PayGroup (Doc ID 2424387.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms




After assigning participant role, pay group assignment is made through role.

Payment made with that pay groups. Somehow role is deleted from participant.

Based on the issue, assigning roles manually or run participant assignment program cannot be executed.

Attempting manually assignment errors out with the below message:

The participant pay group assignment already exists for this date range. (CN-1575298).


 

ERROR
-----------------------

1. The participant pay group assignment already exists for this date range. (CN-1575298).

2. You cannot delete this assignment because this participant's pay group is used in a paysheet for the period Oca-18. (CN-1575393)
  Cause:Participant pay sheet was created using the pay group and the application must maintain referential integrity.
  Action:You can delete any unpaid paysheet and end date the assignment as of the last paid paysheet date, {LAST_PHSHT_PAY_DATE}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Add role to participant ( manually or with run participant assignment program).
2. Add role to a pay group.
3. Make payment with that pay group.
4. Delete the role assignment or change the participant assignment rule set such a way that assigned role is deleted from participant.
5. Try to re-add the role.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users had to add manually Participants to Compensation Plans.

Changes

 

Cause

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