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Error: HZ-HZ_IMP_MISSING_PARENT import contacts (Doc ID 2424441.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

When attempting to import contacts,
the following error occurs.

ERROR
-----------------------
HZ-HZ_API_INVALID_FK
HZ-HZ_IMP_MISSING_PARENT
HZ-HZ_INVALID_PHONE_PARAMETER
HZ-HZ_IMP_INVAL_PARTY_REF
HZ-HZ_INVALID_RELATIONSHIP_TYPE
HZ-HZ_IMP_INVAL_VALUE_COMPARE

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Contact import file
2. Import Contacts
3. Errors occur

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot import contacts.

Cause

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In this Document
Symptoms
Cause
Solution
References


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