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Not Getting Customer Site While Entering Refund To Customers (Doc ID 2424445.1)

Last updated on JANUARY 20, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.13.18.02.0 version, Using refunds. trying to make refund, but the customer party site does not have values on the list of values


EXPECTED BEHAVIOR
-----------------------
Expecting to do refunds


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables
2. Go to Manage Receipts
3. Query a receipt and click on refund
4. Review the list of values for customer party site and observed no values appears



Cause

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In this Document
Symptoms
Cause
Solution


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