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Changing Custom Field Settings in the Administration Area to Archived or Invalid Does Not Save the Results and Resets All of Their Values in Instantis EnterpriseTrack (Doc ID 2424974.1)

Last updated on NOVEMBER 07, 2018

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Instantis EnterpriseTrack - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When editing Custom Field values (for example, values of a list field) and marking them as Archived or Invalid, the changes do not save.

In addition, when reopening the list of values, all options are unselected for the status of Valid, Archived, or Invalid.

This is only observed when editing the Custom Field values through the Internet Explorer (IE) browser, and not with Firefox (FF) or Chrome.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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