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Cannot Add Users to P6 Cloud Environment, the Error "Assigning Application Access Failed for User" Occurs When Assigning Access (Doc ID 2424996.1)

Last updated on JULY 19, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to provision a user in the Cloud Admin tool, the following error occurs.

ERROR
-----------------------
Assigning Application Access failed for user <USER NAME>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Cloud Administration tool
2. Under User Administration select a user
3. Select Manage Application Access
4. Add Primavera P6 Stage to the Application Access
5. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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