Cannot Add Users to P6 Cloud Environment, the Error "Assigning Application Access Failed for User" Occurs When Assigning Access
(Doc ID 2424996.1)
Last updated on SEPTEMBER 11, 2019
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and laterInformation in this document applies to any platform.
Symptoms
When attempting to provision a user in the Cloud Admin tool, the following error occurs.
ERROR
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Assigning Application Access failed for user <USER NAME>
STEPS
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The issue can be reproduced at will with the following steps:
1. Run the Cloud Administration tool
2. Under User Administration select a user
3. Select Manage Application Access
4. Add Primavera P6 Stage to the Application Access
5. Error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |