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Trial Balance Report Does not Show Any Parameter Values (Doc ID 2425040.1)

Last updated on MAY 17, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On ebgo-test.erp: 11.13.18.02.0 version, Financial Reporting and Analysis

ACTUAL BEHAVIOR
---------------
We have some users that are unable to submit trial balance. They are unable to enter any parameters and the fields do not show.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Scheduled Processes.
2. Select Trail Balance Report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Trail Balance Report.

Cause

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In this Document
Symptoms
Cause
Solution


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