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Duplicate Results Returned When Searching MWM Online Help (Doc ID 2425110.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Whenever we perform a search in the online help, duplicates are always returned for all results.

Open Help from any page in MWM
Search for any term, “mobile worker”, for example
After clicking search, duplicate results are returned

“Defining Mobile Worker Types” Result #1
https://xxxx.oracleindustry.com/ohelp/faces/helppages/topics/navSetId._/M1/M1_AG_Defining_Mobile_Worker_Types.html

“Defining Mobile Worker Types” Result #2
https://xxxx.oracleindustry.com/ohelp/faces/helppages/topics/navSetId._/M2/M1_AG_Defining_Mobile_Worker_Types.html

Cause

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