My Oracle Support Banner

401 Unauthorized Response Returned When Logging In to Storefront or Admin Interface (Doc ID 2425150.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : OracleCommerceCloud-Version: 17.6.1 version

When attempting to sign in as a shopper through the Storefront or as an administrator through the Admin application,
the following error response is returned.

ERROR
401 (Unauthorized)
401 ()
400 (Bad Request)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.