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Timeout Error Message - Configure Compensation Statement Task (Doc ID 2425219.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

R13: Timeout Error Message - Configure Compensation Statement Task

During R13 testing both the client and I have both encountered issues when attempting to launch the Configure Compensation Statement Task.


ERROR
-----------------------
A connection to the server has failed. (status=502)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Firefox or Chrome browser
2. Navigate to Compensation > Manage Plans
3. Select plan
4. Click on Configure Compensation Change Statement task
5. System spins and throws error.


Cause

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In this Document
Symptoms
Cause
Solution


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