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The '/' Character Is Not Displayed Correctly in the Notification Mail Sent from Unifier (Doc ID 2425294.1)

Last updated on MARCH 18, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.6 to 18.7 [Release 18.6 to 18.7]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The forward slash, "/", does not displayed correctly in notification mail sent from Unifier.  Currently it is occurring in the Data Element of type SYS Short Description Text 255 as long as it is confirmed.

EXPECTED BEHAVIOR

The forward slash should be identified in mail.

The issue can be reproduced at will with the following steps:

  1. Open any Business Process.
  2. Create a record and enter the "/".
  3. Receive the notification mail from Unifier.
  4. Note the "/" character is garbled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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