Accessing an Autonomous Content and Experience Cloud Service Instance Via Service Console Fails with an Error: "Sorry, But We Are Experiencing Some Issues"
(Doc ID 2425357.1)
Last updated on FEBRUARY 28, 2019
Applies to:Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.
The issue can be reproduced at will with the following steps:
1. Login My Services
2. Open "Autonomous Content" service page
3. Open Service Console (click [Open Service Console] button in right-top of the page.)
4. In "Instances" tab of "Autonomous Content and Experience Cloud" page, find the service instance and open hamburger menu -> click "Access Content Cloud Service Instance"
--> It shows "Sorry, But We Are Experiencing Some Issues" error
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