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IHTs Not Being Generated - Performance Issue (Doc ID 2425643.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.0.0 version, Input and Output Interfaces

ACTUAL BEHAVIOR
---------------
IHTs (Inventory History Transactions) not being generated

From the backend, we can see that the last IHT received for XXX facility was just after 16h00 yesterday.
During the very same period, IHT's for YYY facility also were not received.

From the initial investigation, it seems there were no 17's, 64's, 1's, 3's, 22's received by our backend.

1 = LPN Received

3 = Container Shipped

17 = Inventory Adjusted Post Verification

22 = Lock Container, Before ASN Verification

64 = Lock Update Post Verification

Considering the time period of when we seemed to stopped receiving IHTs on our backend, seemed to correlate with a patch that was deployed the day before.


Cause

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