Error: "Unable to Load Data. an Unknown Error Has Occurred. PRM - 000000000" and "Unable to Save Data. Unable to Update Organization Data. PRM - 007002025" When Updating / Editing Companies
(Doc ID 2425666.1)
Last updated on OCTOBER 07, 2020
Applies to:Oracle Prime Cloud Service - Version 18.7 and later
Information in this document applies to any platform.
When clicking on company to edit, the following error occurs:
"Unable to load data. An unknown error has occurred. PRM - 000000000"
When editing company details and clicking save, the following error occurs:
"Unable to save data. Unable to update organization data. PRM - 007002025"
The issue can be reproduced at will with the following steps:
- Log into Prime Projects.
- Global Admin | Companies.
- Click on company to edit. Error.
- Edit details on company and save. Error.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document