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Fusion Benefits: Can't End Date Dental Plan - Getting Error You Cannot Delete A Parent Record When Child Records Exist. (BEN- 990391) (Doc ID 2426325.1)

Last updated on DECEMBER 07, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

Why Can't end date Dental plan ?

Trying to end date a dental plan that the organization no longer offers in the preparation for open enrollment.

The system allows user to inactivate the plan but when they try to end date the offering, the message they receive is that "You cannot delete a parent record when child records exist." (BEN-990391)
 

Solution

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In this Document
Goal
Solution
References


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