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External Payment Auth Endpoint No Longer Firing Events When Updated Via API (Doc ID 2426563.1)

Last updated on JULY 30, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The endpoint /ccstore/v1/payment/genericCardResponses update the payment status with either AUTH_ACCEPT or AUTH_DECLINE when a generic payment is placed via 3rd party(3DSecure). In some cases the response coming from the payment gateway is not processed by OCC.

Cause

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