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Unable To Add Forecast Object To CX Cloud Mobile App (Doc ID 2426788.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Call Report App

Unable to add forecast object to CX Cloud mobile app

ERROR
-----------------------
Internal Server Error

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Activate a new sandbox
3. Navigate to application composer->Mobile Application set up
4. Drag and drop forecast object from available features
5. Got a dialog box showing the three layouts-list, detail and edit pages and clicked on OK in the dialog
6. Clicked on save
7. Getting attached error message and error log got generated as attached.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add Forecast feature to CX mobile

Cause

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In this Document
Symptoms
Cause
Solution
References


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