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Oracle Fusion Learning Cloud: When creating a "Recommended Initiative" and searching by "Worker Criteria", The "Worker Category" field is empty (Doc ID 2426911.1)

Last updated on FEBRUARY 10, 2020

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Learning Specialist

ACTUAL BEHAVIOR
---------------
When creating a required "Initiative" and searching by "Worker Criteria" to identify employees, the worker Category field is empty.

EXPECTED BEHAVIOR
-----------------------
The "Worker Category" field should have the different types of employees listed, ie. blue collar, executive, etc

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. My Workforce/ Learning/Leaning Initiative/ Required Initiative
 2. Create Initiative
 3. Start date xx/xx/xxxx
 4. Due Date xx/xx/xxxx
 5. Fill out the other required fields and

The next action is "Add Learners", your options are:
* Using analysis report
* Using Organization Chart Group
* Using Learner criteria

6. Choose "Learner Criteria"
* The next page presented is "define worker criteria"

Issue
1.  The Learning Specialist is unable to get results doing a search on "Worker Criteria" using the "Worker Category" field. When the Learning Specialist choose the "Worker category" field, no options are populated in the field.



Cause

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In this Document
Symptoms
Cause
Solution
References


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