Page-Peek Error (Engagement Engine Not Enbaled)
(Doc ID 2427203.1)
Last updated on JULY 25, 2018
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
On : NA version, Rules Engine
EE rules are firing and able to launch Syndicated Proactive Service Cloud chats – but even though we have a page peek rule at the top of the rule execution order, when you try to open the Page Peek tab in Service Cloud I get an error that Engagement Engine is not enabled and it makes reference to the following url: .../fs/cbb.php
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