Cannot Delete Converted Leads
(Doc ID 2427233.1)
Last updated on JULY 25, 2018
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Leads, Sales Campaigns
Cannot delete leads
I am having an issue on deleting two of the leads.
Here are the steps I have done in the application :
1 Open lead
2 Edit requested fields
3 Save & close
4 Reopen the lead
5 Click on Actions
6 Click on Delete
I follow the same steps for the leads I have the issue with but step 6 is :
6 Delete is unavailble. Visible but not clickable
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