My Oracle Support Banner

Error: "You Are Not Authorized To Run Prime Projects. Contact Your Administrator" (Doc ID 2427313.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Prime Cloud Service - Version 18.1 and later
Information in this document applies to any platform.

Symptoms

In Prime Projects, user email account tied to two different companies within the same tenant

ERROR

You are not authorized to run Prime Projects. Contact your administrator

STEPS

The issue can be reproduced at will with the following steps:

  1. Launch Prime Projects
  2. Enter log in information
  3. Observe the error



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.