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"An Error Has Occurred in the Script on This Page" When Trying to Login to P6 Professional in Cloud Environment (Doc ID 2427435.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs:

ERROR

1. Shows Script error window with error: An error has occurred in the script on this page.

Line: 48

Char: 2

Error: Unable to set property 'isDirtyMessage' of undefined or null reference

Code: 0

URL: https://<account_name>.oracleindustry.com/p6/action/login?sessionExpired=true

Do you want to continue running scripts on this page?

 

2. Shows Script error window with error: An error has occurred in the script on this page.

Line: 51380

Char: 50

Error: Expected identifier

Code: 0

URL: https://<account_name>.oracleindustry.com/p6/core.js

Do you want to continue running scripts on this page?


STEPS

The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional login screen.
  2. Provide username and password and click connect.
  3. Notice 1st error.
  4. Then notice 2nd error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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