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MacOS Desktop Sync Application Crashes During Setup (Doc ID 2427723.1)

Last updated on JULY 15, 2021

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to 14.1.0.0.0
Content and Experience Cloud Classic - Version 18.1.2 to 18.1.2
Content and Experience Cloud - Version N/A and later
Apple Mac OS X (Intel) (64-bit)

Symptoms

In MacOS, when launching the Desktop Sync application for Content and Experience Cloud Service for the first time, the application crashes before the user is able to fully configure the Desktop Sync client.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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