My Oracle Support Banner

MacOS Desktop Sync Application Crashes During Setup (Doc ID 2427723.1)

Last updated on JULY 27, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to 14.1.0.0.0
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Apple Mac OS X (Intel) (64-bit)

Symptoms

In MacOS, when launching the Desktop Sync application for Content and Experience Cloud Service for the first time, the application crashes before the user is able to fully configure the Desktop Sync client.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.