Error: "Unable to connect to the database. Please run the database configuration tool or contact your administrator" When Attempting to Login to P6 Professional in PVD After Upgrade
(Doc ID 2427823.1)
Last updated on OCTOBER 19, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.7 and laterInformation in this document applies to any platform.
Symptoms
Using PVD to access P6 Professional, after an upgrade to the Production or Stage Cloud Environment, when attempting to log into the database the following message is received:
Unable to connect to the database. Please run the database configuration wizard... or contact your administrator.
Cause
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In this Document
Symptoms |
Cause |
Solution |