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File Based Import of Object: Product, Shows the Status of "Processing" (Stuck) (Doc ID 2427983.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Opportunities

File Based Import of object: Product, shows the status of "Processing" (stuck)
Looking at the process log the import process always get stuck at "Item Import After Batch Creation Invoke" stage


STEPS
The issue can be reproduced at will with the following steps:

Log into OSC
Complete the steps for Import of Products


BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot Import Product using File Based Import

Cause

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In this Document
Symptoms
Cause
Solution
References


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