My Oracle Support Banner

Login Prompt for P6 Professional 18.x Does Not Display When Installed With Multiple P6 Professional Versions (Doc ID 2428551.1)

Last updated on OCTOBER 18, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to start P6 Professional 18.6 or higher that was installed side by side with a 15.2 or 16.1 version of P6 Professional, the login prompt does not display.

EXPECTED BEHAVIOR
The login prompt displays for user to select a database alias and enter their user credentials.

STEPS
The issue can be reproduced at will with the following steps:

  1. Install P6 Professional 18.6 or higher while a 15.2 or 16.1 version of P6 Professional is already installed.
  2. Start P6 Professional 18.x.
  3. Issue occurs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.