Sales Order Created For Recurring Billing With Item Price Type as 'Recurring' Showing Total Amount as "ZERO"
(Doc ID 2428567.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.
Sales order created for recurring billing with the Item having Price type as 'Recurring'. Order line shows the price but Order total amount is showing "ZERO"amount.
Re-produced in the Internal Environment. Attaching the screen shot.
Fusion COS PriceList2
Item # RKB - RECURRING
a. Pricing Charge Definition - Recurring Sale Price, Price Type - Recurring, Base Price - $1000
Created & submitted - SO 192
Total amount in the Line shows as $ 1000, but the Total amount at the header (right corner shows) - Zero
b. Added one more Price charge to the same Item
Pricing Charge Definition - Sale Price Sale Price, Price Type - One time, Base Price - $50000
Created & submitted - SO 193
Recurring Sale Price(Per Month) 1,000.000
Sale Price 50,000.000
Amount in the line:
Total Amount in the Header (Right Corner) - $ 50,000.000
Is this Normal behavior? Why the Total amount is not considering Recurring Sale Price?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document