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FA: SCM: SHIPPING: Pick Slip Report Not Automatically Printing at Printer (Doc ID 2428591.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Pick Slip Report not automatically printing at the Printer but getting submitted

The requirement is to schedule a pick wave to run daily, and have the resulting Pick Slip Report sent to a printer that is setup in Oracle.
An entry was made in the Manage Shipping Document Output Preferences to specify that the Pick Release Documents should print 1 copy to a specific printer for a certain user.
However, when that user runs pick release, the resulting Pick Slip Report does not automatically print.

The user can manually print the pick slip from the UI and specify a printer, and the report does get printed right way.


EXPECTED BEHAVIOR
-----------------------
Expecting the Pick Slip Report to print on a specific printer when the scheduled Pick Wave process runs.


STEPS
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The issue can be reproduced at will with the following steps:

1. Navigation: Setup and Maintenance > Manufacturing and Supply Chain Materials Management > Manage Shipping Document Output Preferences
The “Pick Release Documents” Job Set, for the “Print Pick Slip Report” Job has been added.

2. In Edit Output Preferences the user “ABC” has been added with option to print to the “PRINTERXX” in Organization 'XYZ'.

3. Transfer Order/SO XXX was Pick Released by the same user, “ABC”.
This launched the Print Pick Slip Report as Process ID xxxx, which completed successfully, but did not print anything. The Output Name = null, and Template is blank in the Output section.

4. The user can run the “Print Pick Slip Report” process manually and this works fine.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Pick Slip Report is not getting printed automatically.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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