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Time Out On REST API After 5 Mins (Doc ID 2428630.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Activity Management

Rest API call gives time out error

https://<POD>.crm.us6.oraclecloud.com/salesApi/resources/latest/Premise_c?onlyData=true&q=xxx_c=100000490

Error:

Gateway Timeout
The proxy server did not receive a timely response from the upstream server.

BUSINESS IMPACT
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Go live approaching

Changes

 

Cause

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