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Work Order Sub Type Mismatch In CST_WORK_ORDERS & WIE_WORK_ORDERS_B Tables IMPACTING ACCOUNT DERIVATION lOGIC IN SLA (Doc ID 2428708.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Cost Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Cost Management

ACTUAL BEHAVIOR
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After creating a work order with custom sub type and later updating to another sub-type, creates a mismatch between the work order sub-type stored  in tables CST_WORK_ORDERS & WIE_WORK_ORDERS_B for the same work order number.

EXPECTED BEHAVIOR
-----------------------
No Mismatch

STEPS
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Work Order Sub Type Mismatch In CST_WORK_ORDERS & WIE_WORK_ORDERS_B Tables

BUSINESS IMPACT
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SLA account rules are setup based on work order sub-types and due to this,  accounting generated is wrong.

Cause

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In this Document
Symptoms
Cause
Solution
References


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