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Fusion Applications - Global Payroll - Run accrual for selected plan err: Payment information could not be transferred for payroll processing. Contact your manager. (ANC-3405066) (Doc ID 2428973.1)

Last updated on JULY 30, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to run job Run Accrual for Selected Plan,
the following error occurs.

ERROR
-----------------------
Payment information could not be transferred for payroll processing. Contact your manager. (ANC-3405066)
Inform your manager that an error was received during transfer of payment information. Person XXXXX. Absence plan YYYYY Paid Leave Plan. Effective date 30-Apr-2018. Payroll processing error JBO-PAY:::PAY_PROC_ERR_OCC

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Absence records UI > section Accrual plans
2. Run job Run Accrual for Selected Plan


Changes

 

Cause

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