My Oracle Support Banner

"Unable to sign in. Contact your administrator." Returned Trying To Login To the Cloud Administration Application (Doc ID 2429147.1)

Last updated on OCTOBER 16, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Oracle cloud hosted Cloud Administration application.

Expected Result: The user should be able to login without incident.
Actual Result: The following is returned to the Cloud Administration login screen after valid credentials are entered: Unable to sign in. Contact your administrator.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.