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Fusion Global HCM: Direct Report does not show under Manager (Doc ID 2429155.1)

Last updated on JULY 30, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------

Logged in as Line Manager – Missing his direct report

EXPECTED BEHAVIOR
-----------------------
the direct report should show under the manager

STEPS
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The issue can be reproduced at will with the following steps:

1. Logged in as manager – Missing EE
2. Ran Refresh Manager Hierarchy with look back to 30 days.
Still Employee does not appear in My Team area.

We have tried this view in IE and Chrome, purged the temporary internet cookies, and refreshed the Manager hierarchy several time – no success.


Cause

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In this Document
Symptoms
Cause
Solution


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