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Creation of DIPC-C Service Instance Fails with "Unable to complete load balancer configuration. LBaaS Error: Cannot process request" (Doc ID 2429174.1)

Last updated on APRIL 23, 2019

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC). Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM <document 2493395.1> for the full list of recently renamed PaaS services.

While attempting to create a Data Integration Platform Cloud Classic (DIPC-C) service instance using an IPNetwork setup, the creation of DIPC-C  Service fails with an error like the following which can be observed in the failure details window:

Jul 24, 2018 8:29:10 AM UTC Activity Submitted
Jul 24, 2018 8:29:13 AM UTC Activity Started
Jul 24, 2018 8:29:14 AM UTC Started operation to create service [instance_name] in identity domain [idcs-<ALPHA_NUMERIC_STRING_PORTION_OF_IDENTITY_DOMAIN>].
Jul 24, 2018 8:29:17 AM UTC Started pre-check for load balancer configuration for service [instance_name].
Jul 24, 2018 8:29:18 AM UTC Completed pre-check for load balancer configuration for service [instance_name].
Jul 24, 2018 8:29:51 AM UTC Creating resources [instance_name-wls-1,instance_name-wls-2] for service [instance_name].
Jul 24, 2018 8:38:45 AM UTC Completed creating service [instance_name] resources in domain [idcs-<ALPHA_NUMERIC_STRING_PORTION_OF_IDENTITY_DOMAIN>].
Jul 24, 2018 8:42:11 AM UTC Started operation to establish security on VMs for component [WLS].
Jul 24, 2018 8:42:11 AM UTC Completed operation to establish security on VMs for component [WLS]
Jul 24, 2018 8:42:26 AM UTC Started operation to check provisioning status on the VMs for [WLS]
Jul 24, 2018 8:42:28 AM UTC Started load balancer configuration for service [instance_name].
Jul 24, 2018 8:42:31 AM UTC Unable to complete load balancer configuration. LBaaS Error: Cannot process request. Contact Oracle Support Services.
Jul 24, 2018 8:53:11 AM UTC Provisioning Succeeded on hosts: instance_name-wls-1,instance_name-wls-2
Jul 24, 2018 8:53:16 AM UTC The service creation failed in attempt [1] out of [2]. The service creation will be retried after [5] minutes. The failed service and its resources will be cleaned up before retrying the service creation.
Jul 24, 2018 8:53:32 AM UTC Submitted job to remove failed service.
Jul 24, 2018 8:53:32 AM UTC Started operation to delete service [instance_name] in domain [idcs-<ALPHA_NUMERIC_STRING_PORTION_OF_IDENTITY_DOMAIN>].
Jul 24, 2018 8:53:35 AM UTC Started pre-check for load balancer configuration for service [instance_name].
Jul 24, 2018 8:53:37 AM UTC Completed pre-check for load balancer configuration for service [instance_name].
Jul 24, 2018 8:53:41 AM UTC Starting custom action [preDelete]
Jul 24, 2018 8:54:50 AM UTC Completed deprovisioning
Jul 24, 2018 8:54:50 AM UTC Custom action [preDelete] completed successfully
Jul 24, 2018 8:58:11 AM UTC Remote execution on the [WLS] component completed with a warning: [: Warnings: Failed to shutdown WLS domain after 5 attempts;: Successfully removed RCU schemas]
Jul 24, 2018 8:58:13 AM UTC Successfully removed service resources.
...

 

NOTE: In this article, [instance_name],  instance_name-wls-1 instance_name-wls-2, and <ALPHA_NUMERIC_STRING_PORTION_OF_IDENTITY_DOMAIN> values shown in the error stack above represent a fictitious sample for clarity and will reflect your actual values in your error stack. Any similarity to actual environments, past or present, or users, living or dead, is purely coincidental and not intended in any manner.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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