My Oracle Support Banner

Error When User Accounts Created with the Bulk Importer Attempt to Log Into the LearnCenter: "The username/password combination you have entered is invalid." (Doc ID 2429186.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version 18B and later
Information in this document applies to any platform.

Symptoms

The following error message occurs when a user account that was recently created at Control Panel > Users > Bulk Import Users first attempts to log into the LearnCenter:

The username/password combination you have entered is invalid.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.