My Oracle Support Banner

TCC: Extend-Offer Import Reports Success, But Offer Is Not Extended (Fixed 17.6.2) (Doc ID 2429188.1)

Last updated on JANUARY 30, 2019

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 17.6 and later
Information in this document applies to any platform.


A TCC Offer import using the extend-offer operation for verbal offers shows success in the results file and response xml (TCC console).   However in the zone the offer is not actually extended.

- The offer in the zone should be extended and the status should be moved to Offer-Extended from the previous Offer-Approved status.
- Both the history events and the status of the Offer on the Offer tab should reflect that the Offer has been extended.


The exact version in 17 that introduced the problem is not determined. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.