My Oracle Support Banner

Rel 13 Upgrade - Login Issue on CX Cloud Mobile - Black Screen after Customization Download (Doc ID 2429684.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.02.0 version, CX Mobile Application

REL 13 login issue in Android. iOS is working fine. Android login is ending in black screen
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.