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Client Web Application Fails to Connect to Application Deployed in OCI with "Connection Reset" Exception after Configuring LBaaS Load Balancer (Doc ID 2430032.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.

Symptoms

After configuring Load Balancer as a Service (LBaaS), a client web service application is unable to connect to an application that is deployed in the Oracle Cloud Infrastructure (OCI).  The LBaaS connection appears to be timing out and the client gets a "Connection reset" exception: 

The connection works if LBaaS is removed and the connection is directly from the client to the application, without going through the Load Balancer.

Changes

 The issue occurs after deploying the server side application in OCI and configuring LBaaS.  

Cause

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