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Error While Converting Lead To Opportunity. (Doc ID 2430043.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Leads, Sales Campaigns

When user trying to convert the existing lead to opportunity users are getting error. When user create new lead and then try to convert user is able to convert the lead.

ERROR
-----------------------
You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Leads
2. Select an existing Lead
3. Select Actions> Convert
4. Getting error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot convert Lead to opportunity.

Cause

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