My Oracle Support Banner

Passport: Request Error "A communication failure occurred. XML document structures must start and end within the same entity." (Doc ID 2430525.1)

Last updated on NOVEMBER 08, 2018

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 17.3 to N/A [Release 17 to 12]
Information in this document applies to any platform.

Symptoms

A Passport service's request fails and the status changes to Unable to Process.  An error is seen in internal support tool: "A communication failure occurred. XML document structures must start and end within the same entity."

Changes

 None to the configuration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.