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Passport: Request Error "A communication failure occurred. XML document structures must start and end within the same entity." (Doc ID 2430525.1)

Last updated on APRIL 19, 2023

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 17.3 to N/A [Release 17 to 12]
Oracle Taleo Recruiting Cloud Service - Version 17.0 and later
Information in this document applies to any platform.

Symptoms

A Passport service's request fails and the status changes to Unable to Process.  An error is seen in internal support tool: "A communication failure occurred. XML document structures must start and end within the same entity."

Changes

 None to the configuration.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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