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Missing Data In Field In Landing Page For Account (Doc ID 2430725.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
The steps to reproduce issue are:

- open an account
- edit a field (Industry for example)
- save and close

When you return to the Landing page, Sales Profile Status column is empty.

EXPECTED BEHAVIOR
-----------------------
Sales Profile Status column in Landing page has values.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see status of account in landing page

Changes

 

Cause

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