My Oracle Support Banner

Notifications are not working when MFA was enabled (Doc ID 2430968.1)

Last updated on FEBRUARY 16, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

In IDCS, enable MFA via SMS for an application; During the login process, after the phone number for MFA is provided, the message with the OTP is not getting delivered even after 15 mins.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.