My Oracle Support Banner

After Ship Confirmation - Shipment Status Is Closed, However Lines Status is Shipped - Should be Interfaced (Doc ID 2430985.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Customer has Ship Confirmed a Shipment which results in the following:

1. The Shipment is closed
2. Shipment Line Status is changed to Shipped
3. Order line Status is changed to Awaiting Billing

NOTE: in this instance the Send Shipment ESS process has been executed for the Shipment

Customer expectation is that the Shipment Line Status should be changed to Interfaced and Inventory transactions for the shipment should be performed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.