Getting an incident error when attempting to edit an existing reference and a null pointer exception when attempting to delete an existing reference.
(Doc ID 2431597.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to edit or delete a web service reference
Getting an incident error when attempting to edit an existing reference and a null pointer exception when attempting to delete an existing reference.
ERROR
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An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 16, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_CRM_UIAPP.
java.lang.NullPointerException
STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Navigate to Tools > Application Composer (with active sandbox)
3. Select Common Setup > Web Services
4. Select an existing reference
5. Click the pencil icon to edit; the incident error occurs
6. Click the X icon to delete, the null pointer exception occurs
Cause
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In this Document
Symptoms |
Cause |
Solution |
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