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R13 Upgrade - Unable To Navigate To BI (Doc ID 2431843.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.18.02.0 version, Technology Management - Fusion Security

When attempting to to navigate to Analytics in UI, the following error occurs:

ERROR
-----------------------
An Application error occurred. See the incident log for more information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator
2. Reports and Analysis
3. Attempt to edit or view reports from the dots on the right side
4. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit or view reports in Reports and Analytics in OSC.
 

Solution

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