Fusion Global HCM: Unable To Search For Two Users
(Doc ID 2432003.1)
Last updated on AUGUST 06, 2018
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Global Human Resources
ACTUAL BEHAVIOR
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Unable to search for two users
I have two people that I know of that are unsearchable. I have confirmed they are active in the system however they cannot be searched in person management or directory.
I can see them in reports and through the profile search screen. From the profile search screen I cannot see person details as the screen is blank.
I researched this issue and tried running the update person keyword search and person sync but neither of those scheduled jobs fixed the issue.
STEPS
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The issue can be reproduced at will with the following steps:
Profile search
enter person name
Click Manager person and blank screen displays
Search person management no results
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |