My Oracle Support Banner

Fusion Global HCM: Unable To Search For Two Users (Doc ID 2432003.1)

Last updated on APRIL 10, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Unable to search for two users
They are active in the system however they cannot be searched in person management or directory.
They are present in the profile search screen. From the profile search screen user cannot see person details as the screen is blank.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Profile search > enter person name


Click Manager person and blank screen displays
Search person management no results


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.