Object Workflow - Emails not being sent
(Doc ID 2432055.1)
Last updated on JANUARY 01, 2024
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Opportunities
ACTUAL BEHAVIOR
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Object Workflow not working
yesterday we had the upgrade to R13 in the production. Now the object workflows are not working anymore. No changes were made on these workflows. In the staging environment all of these workflows were working with R13.
EXPECTED BEHAVIOR
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The Email Notifications should be sent
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Opportunities > Update the Opportunity having the criteria return true to send the email notifications
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |